service and shipping
Product Description
Customer Service:
Fineline Store will typically process and ship your order within 48 hours with estimated delivery times of 1 to 5 days. Expedited shipping is available at your request with added expense.
We accept payment by Visa, Master Card, American Express and Discover.
All credit card and billing information that you submit is encrypted. If you feel more comfortable ordering over the phone, please feel free to call Fineline Store at 714-529-9036
FREE SHIPPING: All orders of $65.
We reserve the right to ship via UPS Ground or another method at our discretion based on order weight and value. Only one drop-ship item per order, add 1 drop-ship items will incur a $5 charge each. We ship primarily by UPS Ground, Fedex Ground and USPS Priority Mail. Question regarding the status of your order? Email to Fineline Store
Shipping cost Order Total
$9.80 ......................................... $0.01 - $13.99
$12.80 ........................................ $14.00 - $29.99
$17.90 ........................................ $30.00 - $64.99
Free Shipping .............................. $65.00 USD or More
At Fineline Store, we understand about last minute parties, forgotten gifts, and sudden inspirations. If you need expedited shipping, we will do our best to accommodate! Please call us at 714-529-9036 or email us.
Domestic (inside United States) shipping may either be through USPS Priority Mail which delivery generally takes 2-3 days. Fineline Store assumes no liability for delayed or lost shipments and cannot assist with tracking beyond usps.com. UPS Ground and Fedex are generally cheaper on heavier and higher value orders which take 1-6 business days to deliver. Expedited delivery is also available through UPS or Fedex.
International shipments are based on order weight and distance. Customs fees may apply based on order value and are the responsibility of the customer/recipient.
ALL RETURNS MUST BE APPROVED:
Please note all returns, regardless of reason, must first be approved by us before we will accept them. Email us or call us at 714-529-9036 to report and get a return approve. All returns must be shipped back in the same condition and must contain the same manufacturer packaging as when received. Failure to send returns back in this manner may result in a refusal of the return. Upon receipt of your items, a refund of your purchase costs will be issued. We regret that we cannot refund shipping costs unless a mistake was made on our part. If your items are damaged in shipment, please notify us within 5 days of receipt, and we will have our shipper pick them up so that we can receive our refund from the shipper and reship your items. Christmas holiday and related seasonal merchandise or On Sale merchandise are non-refundable and non-exchangeable. Any product returned for exchange should be sent at customer expense. If you have a question or issue regarding a purchase, please email us and let us know how we can help make things right!
Sales Tax: All sales shipped within California will be charged 8.75% sales tax on the total amount. Orders shipped out-of-state are not assessed sales tax.
Fineline Store will typically process and ship your order within 48 hours with estimated delivery times of 1 to 5 days. Expedited shipping is available at your request with added expense.
We accept payment by Visa, Master Card, American Express and Discover.
All credit card and billing information that you submit is encrypted. If you feel more comfortable ordering over the phone, please feel free to call Fineline Store at 714-529-9036
FREE SHIPPING: All orders of $65.
We reserve the right to ship via UPS Ground or another method at our discretion based on order weight and value. Only one drop-ship item per order, add 1 drop-ship items will incur a $5 charge each. We ship primarily by UPS Ground, Fedex Ground and USPS Priority Mail. Question regarding the status of your order? Email to Fineline Store
Shipping cost Order Total
$9.80 ......................................... $0.01 - $13.99
$12.80 ........................................ $14.00 - $29.99
$17.90 ........................................ $30.00 - $64.99
Free Shipping .............................. $65.00 USD or More
At Fineline Store, we understand about last minute parties, forgotten gifts, and sudden inspirations. If you need expedited shipping, we will do our best to accommodate! Please call us at 714-529-9036 or email us.
Domestic (inside United States) shipping may either be through USPS Priority Mail which delivery generally takes 2-3 days. Fineline Store assumes no liability for delayed or lost shipments and cannot assist with tracking beyond usps.com. UPS Ground and Fedex are generally cheaper on heavier and higher value orders which take 1-6 business days to deliver. Expedited delivery is also available through UPS or Fedex.
International shipments are based on order weight and distance. Customs fees may apply based on order value and are the responsibility of the customer/recipient.
ALL RETURNS MUST BE APPROVED:
Please note all returns, regardless of reason, must first be approved by us before we will accept them. Email us or call us at 714-529-9036 to report and get a return approve. All returns must be shipped back in the same condition and must contain the same manufacturer packaging as when received. Failure to send returns back in this manner may result in a refusal of the return. Upon receipt of your items, a refund of your purchase costs will be issued. We regret that we cannot refund shipping costs unless a mistake was made on our part. If your items are damaged in shipment, please notify us within 5 days of receipt, and we will have our shipper pick them up so that we can receive our refund from the shipper and reship your items. Christmas holiday and related seasonal merchandise or On Sale merchandise are non-refundable and non-exchangeable. Any product returned for exchange should be sent at customer expense. If you have a question or issue regarding a purchase, please email us and let us know how we can help make things right!
Sales Tax: All sales shipped within California will be charged 8.75% sales tax on the total amount. Orders shipped out-of-state are not assessed sales tax.